Legal disclaimer

References below to “City & Guilds”, “we” and “us”, shall apply to each part of the City & Guilds group of companies from time to time, which includes The City and Guilds of London Institute, City and Guilds Enterprises Limited, City and Guilds International Limited, the Institute of Leadership & Management (ILM) and the National Proficiency Test Council (NPTC).

The City and Guilds of London Institute is a registered charity established to promote education and training. Registered Charity in England & Wales 312832 and in Scotland SC039576

City & Guilds, the Institute of Leadership and Management (ILM), NPTC, and Pitman Qualifications are trade marks of The City and Guilds of London Institute.

City & Guilds is providing this website and its contents on an “as is” basis and makes no representations or warranties of any kind with respect to this website and its contents. City & Guilds disclaims all such representations and warranties, including warranties about the accuracy, completeness or suitability for any purpose of this website and its contents.

This website and any related services are provided free of charge and therefore neither City & Guilds nor any of its employees or other representatives will be liable for any damages arising out of or in connection with the use of this website and such related services. This exclusion of liability applies to all damages of any kind, including (without limitation) special, indirect or consequential damages, loss of data or software, loss of income, profit opportunity or business, loss of or damage to property and claims of third parties. However, City & Guilds does not exclude or limit liability for death or personal injury caused by its negligence or any other liability that may not by law be excluded or limited.

Even if data encryption is used, the security of information transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event shall any such losses in whole or in part be borne by City & Guilds.
Links to third party websites are provided solely for your convenience. If you use these links, you leave this website. City & Guilds does not control and is not responsible for external websites or their content or availability and does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. Any access to third party websites linked to this website is made entirely at your own risk.

Privacy statement

What information do we collect?
In general, you can visit most areas of this website without telling us who you are or revealing any personal information. When you visit the website we automatically log your IP address (the unique address which identifies your computer on the internet). This information is collected to measure various statistics and to help administer the website but is not released to any other party or linked to personally identifiable information.

If you provide us with your email address or other information through the website, this information may be processed by City & Guilds or by one or more third parties, so that we can follow up your enquiry and provide you with the services you have selected. Unless specifically stated otherwise, your details will not be used for any other purpose and such information is not shared or released to any other party. Information you provide may be used in aggregate form for statistical analysis.

Ensuring information is accurate
If you wish to unsubscribe or change the details you have provided to us, for example if you find that information relating to you is incomplete, inaccurate or not current, please email us at privacy@cityandguilds.com and we will endeavour to correct any wrong information as quickly as possible.

Sharing information
Employees of City & Guilds may access information about you to maintain your records or to help improve our service to you. Information may also be exchanged between companies in the City & Guilds group from time to time. Except as set out above, City & Guilds will not provide any of your personal information to other companies or individuals without your permission. Please note that our website may provide links to other websites and since we do not have any control over these, you should review their privacy policies before providing any of your personal information.

Use of cookies
A cookie is a small text file placed on your hard drive by our web page server. Cookies are very commonly used by websites, do not collect personally identifiable information and do not harm your system. By configuring your preferences or options in your browser, you can decide if and how a cookie will be accepted. Cookies are necessary in order to log into the secure area of our website known as the Walled Garden (see http://www.walled-garden.com/). Once inside the Walled Garden, a cookie is established for the duration of your session and helps ensure that you are constantly identified as a authorised person. If you choose to disable cookies in your browser, you can still access all areas of the website except the Walled Garden.

Other than as specified above, the use of cookies by City & Guilds is limited. However, we believe that cookies enable us to provide you with a better service by allowing us to understand which areas of the website are popular and which are not. Many improvements and updates to the website are based on the data derived from these cookies, such as the total number of visitors and pages viewed.

Data Protection Act
City & Guilds intends to comply with all relevant legislation including the Data Protection Act 1998. All organisations have responsibilities under the Act regarding the implementation of procedures and practices to adequately secure information of a personal nature and not to disclose such information unless under certain conditions.

City & Guilds welcomes comments and questions on the website, any related services and this privacy statement. Questions regarding this statement should be made to privacy@cityandguilds.com.